Support

Shipping & delivery.

Many StrykeMedia products are made to order. Please allow time for production before your order ships.

Order processing

Products may be produced by different fulfillment partners. Processing time varies by product, production location, order volume and season. Items in one order may be produced and shipped separately.

Shipping estimates

Any estimate shown on a product page or at checkout is an estimate, not a guaranteed delivery date. Carrier delays, severe weather, holidays, incorrect addresses, customs and other events can affect delivery.

Tracking & addresses

When tracking is available, it is sent using the contact information provided with the order. Customers are responsible for entering a complete, accurate shipping address. Contact StrykeMedia immediately if you spot an error.

Lost, damaged or incorrect orders

Send a message promptly with your order number and clear photos of the product, packaging and shipping label. Keep all items and packaging until you receive instructions.