Good to know

Frequently asked questions.

Quick answers about products, orders, shipping and custom ideas.

How do I place an order?+

Choose a design and send a message with the product you have in mind. StrykeMedia confirms options, pricing and payment details directly before you order.

Are StrykeMedia products made to order?+

Many products are produced after an order is placed through production and fulfillment partners. That makes it possible to offer more designs, colors, sizes and product types without mass-producing unwanted inventory.

How long will my order take?+

Made-to-order products require production time before shipping. Ask for the current estimate before payment, as timing can vary by product, destination, production partner and season.

Can items from one order arrive separately?+

Yes. Products may be made by different production partners, so items from the same order can arrive in separate packages on different days.

How do I choose the right size?+

Ask for size information for your chosen product before ordering. Sizing can differ between product types.

Can I change or cancel an order?+

Get in touch as soon as possible. Once a made-to-order item enters production, changes or cancellations may no longer be possible.

What if an item arrives damaged or incorrect?+

Send a message promptly with your order details and clear photos of the product, packaging and shipping label. Keep the product and packaging until you receive instructions.

Can I suggest a design or custom idea?+

Absolutely. Send the theme, product type, colors and wording you have in mind. Availability and pricing depend on the request.